Help Us Keep The Surgery Safe

You must only come into the building if you have an appointment, you are making a delivery, or you are collecting something.


You must not enter the building if you have any Coronavirus symptoms, unless we have invited you here. You should stay at home and get yourself tested via the NHS website or by phoning 119.


All queries should be dealt with by telephone or online (via econsult for example)


When you are in the building, please maintain social distancing. Do not attend with unnecessary people, attend at your allotted time and leave the building promptly when you have finished.


If you have your own mask, please wear it.


If we tell you to wait in your car then please do so, but ensure you phone to say you are there.

For your protection we advise YOU to do the following:


Use face coverings

Make use of the hand sanitiser that is available

Ensure that you adhere to the social distancing guidelines

Have minimal face to face contact with others


In return WE will do the following for you:


Triage all face-to-face contacts to enable the safest possible care.

Wear PPE for all face-to-face encounters.

Be scrupulous with hygiene.

Provide screens between you and non-clinical staff.

Need help finding your NHS Number?

If you are registered with a GP practice, you will already have an NHS Number, a unique 10 digit code.


A service is available on the NHS.UK website to receive a reminder of your NHS number.

You should also be able to find your NHS Number on any letter or document you have received from the NHS, including prescriptions, test results, and hospital referral or appointment letters.

Use of GP data for planning and research

We understand there has been considerable public debate about this use of your GP data. The government has announced that it is postponing until September the implementation of this. We would suggest that patients considering opting out wait to see if they are happy with the proposed safeguards.

For more information see the attached list. If you wish to opt out then please fill in the Type 1 opt out form, then send it to the practice, or bring it in with you when you visit.

Over 60% of the adult population in the county has now had their first dose.


If you are 55 or over and have not yet had your first dose please contact us. This also applies if you are under 55 but have an underlying health condition that you think qualifies you for priority vaccination.

If you are 54-59 and have not been contacted about your first dose please phone 119. 

New Appointment System

During the pandemic, in order to keep our patients and staff safe we have been doing much more of our work via phone and video consultations - while trying to ensure that everyone who needed to be seen in person was.

Starting on the week of the 14th June we are amending our appointment system to offer more face to face appointments while still trying to ensure that where a telephone consultation is more appropriate that is available. 

Please bear with us as we try and fine tune our appointment system to get it the best we can, while dealing with unprecedented demand for our services.

COVID-19 Vaccination Status (Passport) Information


From 17 May, people in England who have had a full course of the COVID-19 vaccine will be able to demonstrate their COVID-19 vaccination status for international travel. A full course is currently two doses of any approved vaccine.

Please do not contact your GP surgery or the place where you were vaccinated about your COVID-19 vaccination status.

GPs cannot provide letters showing your COVID-19 vaccination status.


People can prove their vaccination status: 


1.    NHS app – if you have a smart phone or tablet, you can download the NHS app by searching for ‘NHS App' in your app store. Please note this is different from the NHS COVID-19 app. Once you have downloaded the app, you will need to create an account. You can find help and information on what you need to do  here. 

To use the NHS App, you must: 

  • Be registered with a GP in England

  • Be over the age of 13 (if you are aged 13-15, you will need to contact your GP surgery to request GP online services access before you can use the app) 

We recommend that you download the app prior to booking your international holiday, and at least two weeks before your departure date. 


2.    Online via the NHS website – more details to follow


3.    On request by calling NHS 119 - If you do not have access to a smart phone or the internet and you know the country you wish to travel to will need to know your vaccination status on entry, you can call 119 and ask for them to send you a letter in the post.


This must be at least five working days after you have had your vaccine, and letters will take up to five working days to reach you. Make sure you leave yourself plenty of time to sort this if you are travelling abroad. 


Your letter will be sent to the address your GP has recorded for you; the call handler will not be able to see your address to check this for you. If you have moved house, please update your GP with your new home address before calling 119. 

Children cannot get COVID-19 vaccination status, as children are not currently being vaccinated against COVID-19.


 Shropshire Council Resources are available on their website including:

  • Testing facilities, including lateral flow tests for families with school age children.

  • Vaccination information for unpaid carers

  • Financial support for families, including free school meals

Updated 18 May 2020

Plas Ffynnon Medical Centre,

Middleton Road, Oswestry,

Shropshire. SY11 2RB

For Life-Threatening Emergencies Call 999