Latest Guidance

  • if you live alone and you have symptoms of coronavirus illness (COVID-19), however mild, stay at home for 7 days from when your symptoms started. 

  • if you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill

  • it is likely that people living within a household will infect each other or be infected already. Staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community

  • for anyone in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14-day isolation period. 

  • if you can, move any vulnerable individuals (such as the elderly and those with underlying health conditions) out of your home, to stay with friends or family for the duration of the home isolation period

  • if you cannot move vulnerable people out of your home, stay away from them as much as possible

  • if you have coronavirus symptoms:

    • do not go to a GP surgery, pharmacy or hospital

    • you do not need to contact 111 to tell them you’re staying at home

    • testing for coronavirus is not needed if you’re staying at home

  • plan ahead and ask others for help to ensure that you can successfully stay at home and consider what can be done for vulnerable people in the household

  • ask your employer, friends and family to help you to get the things you need to stay at home

  • wash your hands regularly for 20 seconds, each time using soap and water, or use hand sanitiser

  • if you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then use the NHS 111 online coronavirus service. If you do not have internet access, call NHS 111. For a medical emergency dial 999

The Shropshire, Telford and Wrekin CCG’s Prescription Ordering Direct (POD) service has been experiencing a huge increase in demand. For example, on Monday the Telford and Wrekin POD service received more than 15,000 calls compared to the usual number of just over 2,000.

 

We would like to remind people that there is absolutely no need to order your prescriptions earlier than usual, or order more than you need and stockpile. Patients should continue to order their prescriptions as normal, when they are due. We’re also seeing a knock-on effect at our local community pharmacies who are also under a lot of pressure.  

 

We would like to thank all our patients for their cooperation during this time.

Patients can place orders by emailing dispensary.pfmc@nhs.net and by dropping repeat slips in the letter box at the back of the surgery.

Patients can also email shropshire.pod@nhs.net - click here for what this service offers and what information is required.

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Plas Ffynnon Medical Centre,

Middleton Road, Oswestry,

Shropshire. SY11 2RB

For Life-Threatening Emergencies Call 999